Did you purchase for the wrong event?
Once a ticket is purchased, we are unable to change or make any updates to that ticket. Please go ahead and purchase the correct event.
Then, contact Customer Service with order number of the original purchase as soon as possible, and we'll be able to assist you!
Please be sure to contact us ASAP without using the tickets and prior to the start of the incorrect event.
If the tickets are used, or you contact us after the incorrectly purchased event is over, we may not be able to process a refund for the incorrect purchase.